Who are we?

Our website address is: www.cliniquedentairetouraine.com

 

Personal Data Collection

Personal Information Collected

To benefit from customized services from Clinique dentaire Touraine accessible on digital platforms, you must provide certain information that will be used for identification purposes; otherwise, we will not be able to offer you the services in question. We also collect personal data to offer you certain services.

If you contact Clinique dentaire Touraine by e-mail, you must provide your information and write your message in the space provided in the electronic form accessible on the Contact Us,

Book an Appointment and Satisfaction Survey pages www.cliniquedentairetouraine.com

Whether you contact us by telephone, e-mail or send us a message via our website, we may collect:

  • Name
  • Last name
  • Email address
  • Phone number
  • The object of your message
  • All added information

You can also communicate with us using Facebook Messenger.

Since no e-mail or Messenger communication is completely secure, we ask that you do not transmit any personal information in your messages when communicating with us in either of these ways.

 

What type of personal information do you collect and why?

We collect and use your personal information to fulfill the mission entrusted to us, notably to:

  • Communicate with you.
  • Process your application to the positions we post.
  • Offer you Clinique dentaire Touraine conventional services.
  • Permanently ensure the efficiency and quality of our business processes.
  • Understand your experience as a client or as an applicant so that it is a positive one for you.
  • Offer you practical information and content and to promote our services and programs.

We only collect personal information that is necessary for the intended purposes.

In addition, when we collect your personal information, we specify the intended uses. For example, you may read the Terms of Use and Privacy Policy page on our website to find out more about the type of personal information we collect when you visit our website and how we use this data.

 

Automatic Exchange of Information

For all the navigation features on the Clinique dentaire Touraine website (under the domain name www.cliniquedentairetouraine.com) to be fully functional, your computer and the server of the websites exchange certain technical information. This information is fragmented and cannot be used to identify you.

Cookies are small text files which are downloaded when you view certain pages of a website and saved on the memory of the device you are using.

Cookies are used to update and optimize our websites according to your usage and your needs. Clinique dentaire Touraine and its suppliers rely on Google Analytics to analyze the usage of Clinique dentaire Touraine digital platform for statistic and website improvement purposes. The following information is collected via cookies:

  • IP address.
  • Internet service supplier.
  • Date and hour of the start and end of the visit.
  • Browser language setting.
  • Region or municipality determined by the IP address.
  • Browser type and version.
  • Operating system type and version.
  • Device type and model (phone, tablet or computer).
  • Previously visited the website’s domain.
  • Address of pages visited on Clinique dentaire Touraine websites.
  • Activities (i.e.: clicks, screen scrolling) on Clinique dentaire Touraine websites.
  • Origin point (banner, email, social media, printed publication, advertiser website) of your visit.
  • Screen resolution of the device you are using.

 

This information can also be used by Clinique dentaire Touraine and its suppliers to create, improve or market products and services. The information is collected and retained by Google on servers that may be located outside of Canada. However, this information is not shared by Clinique dentaire Touraine with external parties unless in limited circumstances described in the You may manage cookies section.

If you wish, you may prevent Google from collecting data related to your usage of the Clinique dentaire Touraine website by downloading the Google Analytics Opt-out Browser Add-on.

 

Cookies

Cookies are small text files saved on your computer or mobile device. They contain information on the browser you use and the pages you have visited. You may, at any time, delete or deactivate cookies from your browser.

 

What Is the Purpose of Cookies?

Cookies are commonly used by websites. They are used to accomplish various functions and distinguish themselves by their different roles.

To manage cookies in general on a specific browser, visit the following pages:

You can also manage cookies by modifying the settings on your smartphone:

 

To specifically manage cookies on our website, you can do so at any time by clicking the button at the bottom of the page. Your choices are valid for a maximum of 30 days. Note that the management of these cookies is associated with the browser and the device you are using. If you are using another device or another browser for your following visit, the banner asking you to manage your cookies will reappear.

 

Functional Cookies (Mandatory)

These cookies are essential to the proper functioning of our website; this is why you cannot delete them.

They allow you to:

  • Use the main features of the website and safeguard it.
  • Implement safety measures.

The following information will be collected:

  • Browser language
  • Browser type and version.
  • Operating system type and version.
  • Device type and model (phone, tablet or computer).
  • Screen resolution of the device you are using.

 

Name of cookie Usage
pll_language This cookie is used to identify the user’s language preferences.
_rubiskuit This cookie is used to identify the user’s cookie preferences.
_GRECAPTCHA reCAPTCHA is a free service from Google that helps to protect websites from spam and abuse. A “CAPTCHA” is a Turing test used to distinguish humans from robots.

 

Statistic Cookies

These cookies allow us to know the usage of our sites and their performance, establish usage statistics and determine the access and usage rates of the various elements of our sites (sections, visited content, paths). These elements will allow us to improve the relevance and ergonomics of our services to better meet your needs.

The following information will be collected:

  • IP address.
  • Geographical location (region derived from your IP address);
  • Internet service supplier.
  • Date and hour of the start and end of the visit.
  • Previously visited website domain.
  • Address of the pages visited on Clinique dentaire Touraine websites.
  • Activities (i.e., clicks, screen scrolling) on Clinique dentaire Touraine websites.
  • Origin point (banner, email, social media, printed publication, advertiser website) of your visit.
  • Your searches using the integrated search tool on our websites.

 

Name of cookie Usage
Google Analytics

(_ga*)

 Analyze the usage of our website to improve it.

You can install the Google Analytics Opt-out Browser Add-on on all the websites you visit.

Content embedded from other websites.

The items of this website may include embedded content (for example, videos, images, articles, etc.). The content embedded in other websites functions the same way it would if the user visited that other website.

These websites could collect data on you, use cookies, install third-party tracking tools or monitor your interactions with the embedded content if you have an account and are connected to their website. The content of these websites, le links they have, the changes made to them, as well as the products or services offered on these sites are in no way approved, controlled or authorized by Clinique dentaire Touraine. The company cannot be held responsible for the following:

  • The content, products or services posted on third-party websites.
  • The presence of non-authorized hyperlinks on its digital platforms.
  • The contamination by computer viruses results from the use of third-party sites or the weak protection of data in these websites.
  • The collection of your personal data as well as their usage and their communication on these sites.

Clinique dentaire Touraine can modify, add or delete the hyperlinks posted on its website at any time.

 

Whom do we share your data with?

Your data will be shared with:

  • Insurance company
  • Dental service laboratories.
  • Pharmacies.
  • Referral to dental spécialistes.
  • Dentitek, Dexis
  • Backup service / IT Security

 

For how long will your data be stored?

For users that register on our website (if this is possible), we will also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any moment (with the exception of their username). The website managers can also view and modify this information.

 

What are your rights regarding your data?

You can ask to receive a file containing all the personal data that we have about you, including those that you have given. You can also request the deletion of your personal data. This does not take into account the data stored for administrative, legal, medical or security reasons.

For requests concerning your personal data, you may contact

Name of responsible person: Julio Cesar Galvan Salvatierra
Email of the responsible person: cliniquedentairetouraine@videotron.ca
Telephone of responsible person: 819 525 7755

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